Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number via email or SMS.
Shipping Times
Estimated delivery times:
- USA & UK: 5–7 business days
- South Africa, New Zealand, Canada & Australia: 7–10 business days
Please note that shipping times may vary during holidays or due to customs delays.
Shipping Fees
Shipping costs are calculated at checkout depending on your location and selected shipping method.
Order Tracking
Once your order has been shipped, a tracking number will be sent to you so you can track your package in real time.
Delayed or Lost Packages
If your order is delayed or lost during transit, please contact our support team and we will assist you as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions regarding shipping, feel free to contact our support team anytime.